DEDICATED ACCOUNT MANAGEMENT
We believe that dedicated and aligned account management is the key to being able to provide the best possible value added service. Achieving this through reducing travel, accommodation and events costs where possible and working in sequence with the objectives of the client.
The Key Account Manager will liaise and meet with the travel management decision makers of the business on a regular basis to present and discuss MI Reporting, demonstrate savings and discuss continuous improvement areas.
Full RFP management, venue and service provider meetings with quality inspections.
“Since I started managing VIP and internal trade visits 1.5 years ago, Key Reservations has proved itself to be a fantastic resource and lifeline. Key are on top of the latest hotel openings and renovations, so I can rest assured our international clients are in good hands when visiting our brand homes. I manage hundreds of corporate events, large and small scale, and I can always rely on delegating to Key when I need help sourcing availability and rates from a number of trusted venues or accommodation. If there is ever an afterhours last-minute issue, there is always someone from Key who is on call that can be contacted when in need. Thank you always Ian and the rest of the Key Reservations Team.”
