Our website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and EU and requirements for user privacy.
Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Should users wish to deny the use and saving of cookies from this website onto their computer’s hard drive, they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors.
Whilst using our website or services, you may be required to provide personal information (name, email). We will use this information to administer our website, and client databases. Further, by providing telephone and email details, you consent to Key Reservations contacting you using that method.
We do not use this information to send marketing material. When you send us your contact details we store this within our own e-mail system and website so that we are able to respond to you. We do not share this information with anyone else.
We will ensure that all personal information supplied is held securely in accordance with the General Data Protection Regulation (EU) 2016/679, as adopted into law of the United Kingdom in the Data Protection Act 2018. You have the right at any time to request a copy of the personal information we hold on you. Should you wish to receive a copy of this, or would like to be removed from our database, please contact us at email@example.com.
Key Reservations collects information in two possible ways:
a. When you directly give it to us (“Directly Provided Data”)
When you communicate with us, you may choose to voluntarily give us certain information – for example, by filling in text boxes or completing registration forms. All this information requires a direct action by you at that time in order for us to receive it.
b. When you give us permission to obtain from other accounts (“User Authorised Data”)
Depending on your settings or the privacy policies for other online services, you may give us permission to obtain information from your account with those other services. For example, this can be via social media or by choosing to send us your location data when accessing our website from your smartphone.
Key Reservations will not sell or rent your personally identifiable information, gathered as a result of filling out the site contact form, or any form of contact with us, to anyone.
Key Reservations shares your personal information for very limited reasons and in limited circumstances as follows:
Key Reservations will not retain your personal information longer than necessary. We will hold onto the information you provide either while your account is in existence, or as needed to be able to provide the Services to you, or (in the case of any contact you may have with our Customer Care team) for as long as is necessary to provide a support-related service.
If legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms and Conditions, we may also retain some of your information for a limited period of time as required, even after it is no longer needed to provide the Services to you.
We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself.
With respect to the information relating to you that ends up in our possession, and recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all of the following:
Please note, we are constantly reviewing how we process and protect data with regards to GDPR. Therefore, changes to our policy may occur at any time. We will endeavour to publicise any changes.
This policy was last updated on 20-02-2019.